YCC has recently been re-awarded the Quality for Health and Wellbeing award – the accreditation for groups and organisations delivering health and wellbeing services.
The accreditation confirms that YCC has attained the highest service delivery standards possible and continuously seeks opportunities for service improvement.
It was a gruelling application process, with an evidence-based application stage, plus an interview stage, including formal conversations with 18 members of YCC – from staff and trustees to service users and volunteers.
Samantha Latchayya, Leadership Team Coordinator, told us, “It was a rigorous process, so we were extremely pleased to hear that our application was successful. We are really proud to be able to carry the Quality 4 Health and Wellbeing (Level 2) logo for a further two years, and it goes to show that our hard work to implement Health and Wellbeing procedures for staff, volunteers and service users has really paid off!”
Within the report, YCC was particularly commended for:
- The use of forums (sustainability, safety, and employee) to ensure needs are identified and views are heard.
- A robust HR system
- An excellent position for the charity to deliver on local and national health campaigns and to meet local and national needs and priorities
- YCC’s clear vision to Improve Lives and Inspire Change.
- Successfully operating within a range of formal and informal partnerships which have a significant impact upon service user outcomes (including third sector groups, health and social care, and education provisions).
On behalf of YCC, we would like to send a big thank you to everyone who participated in the application process, from collating evidence and responses, to participating in the live interviews.
And of course, a big congratulations to everyone who was involved in the application process.